Thank you for purchasing from raymixon.com. We are committed to providing you with high-quality products and offer the following warranty services:

Warranty Duration

We provide a one-year limited warranty on all products, starting from the date of purchase.

Warranty Coverage

This warranty covers product failures due to defects in materials or workmanship.

This warranty does not cover damage caused by misuse, accident, neglect, unauthorized modifications or repairs, or normal wear and tear.

Warranty Service

If your product exhibits a defect covered by this warranty during the warranty period, please contact us for an evaluation. We will repair, replace, or refund the product, depending on the circumstances.

Warranty Request

When requesting warranty service, please provide proof of purchase (such as your order number or invoice) and a detailed description of the damage.

Please contact us at service@raymixon.com.

Shipping

If you need to return a product for repair or replacement, the customer is responsible for shipping costs. If the product is confirmed to be covered by the warranty, we will cover the return shipping costs.

Changes and Updates

We reserve the right to update or modify this Warranty Service Policy at any time. Updates will be effective immediately upon posting.